John Keells CG Auto Pvt Ltd, the authorized distributor for China-manufactured BYD vehicles in Sri Lanka, has announced that it will temporarily halt the collection of advance payments for BYD electric vehicle (EV) orders.
The decision comes in the wake of an ongoing issue with Sri Lanka Customs regarding the motor capacity of the imported EVs. In a statement released yesterday (September 30), JKCG said the resolution of the dispute is taking longer than expected, making it difficult to provide customers with a confirmed delivery timeline for the vehicles.
Options for Existing Customers
For customers who had placed orders and made advance payments up to September 11, 2025, the company has offered three alternatives:
- Switch to a BYD SEALION 5 Plug-in Hybrid with a special discount (if confirmed before October 10).
- Request a refund with interest (if requested before October 10).
- Keep the order as it is until the final decision from Customs or the relevant tax authorities is concluded.
New Orders and Ongoing Commitments
JKCG further clarified that while new orders for BYD EVs will continue to be accepted, no advance payments will be collected until the matter with Customs is resolved.
The company also assured customers that warranties, spare parts, and after-sales services for BYD EVs and plug-in hybrids already delivered will continue uninterrupted.
