December 21, Colombo (LNW): Sri Lanka Railways is set to widen access to its ticket refund services, extending the facility beyond Colombo with effect from December 25, Transport Minister Bimal Ratnayake announced.
Until now, passengers seeking refunds were required to visit either Fort or Maradana railway stations. From Christmas Day, the service will be made available at several key stations in the up-country region, including Badulla, Ella, Bandarawela, Haputale, Nanu Oya and Hatton, easing the burden on travellers outside the capital.
In addition, the Ministry of Transport plans to roll out the refund facility on a trial basis at Anuradhapura, Jaffna and Batticaloa, with a view to assessing demand and operational feasibility in other parts of the island.
The Minister also confirmed that Kandy railway station is expected to be incorporated into the system in January, as part of a broader effort to improve passenger convenience and decentralise railway services.
Starting Dec 25,Sri Lanka Railways expands ticket refunds beyond Colombo!
— Bimal Rathnayake (@BimalRathnayake) December 20, 2025
For decades,refunds were only at Fort & Maradana.From Dec 25,
✅ Badulla,Ella,Bandarawela, Haputale
✅ Nanuoya,Hatton
✅ Anuradhapura,Jaffna,Batticaloa (Pilot)
Kandy joins d list in Jan! #SriLanka #Railway