January 29, Colombo (LNW): Several filling stations operated under the Ceylon Petroleum Corporation (CPC) have begun displaying apology notices across the country, citing reductions in discounts as a factor affecting their day-to-day operations.
The notices explain that the recent cut in financial incentives to CPC outlets has placed additional strain on their ability to maintain the usual standard of service. Some stations have acknowledged that this has created challenges in meeting customer expectations consistently.
Station managers indicated that the reduction in discounts has increased operational pressures, making it harder to provide seamless service. They warned that motorists may encounter minor delays or temporary service limitations while the situation persists.
In a statement, the management expressed regret for any inconvenience caused and apologised for any shortfalls in service. They emphasised that the difficulties are largely beyond their immediate control but assured customers that every effort is being made to manage the situation and minimise disruption.
The CPC has encouraged the public to bear with outlets as they navigate these temporary challenges, stressing that normal service levels are expected to resume once conditions stabilise.