January 02, Colombo (LNW): Around 600 complaints are lodged each year involving health staff, including doctors, Health Minister Ramesh Pathirana disclosed addressing a function held at Peradeniya Teaching Hospital recently.
Addressing the event, Pathirana addressed concerns regarding the consistent flow of complaints related to medical negligence in the sector.
Expressing his apprehension, the Minister noted that this year’s complaint figures mirrored those of the previous year, prompting questions about the health sector’s dedication to patient welfare.
He emphasised that there is a pivotal role to be played by the hospital staff, especially doctors, in delivering quality healthcare, adding that however, thorough analysis of patient complaints had identified numerous mistakes, stressing the urgent need for heightened dedication from health sector professionals.
In the face of challenges within the health sector, Pathirana urged staff to prioritise service to the people and reassess their commitment to ensuring patient well-being.
