Sri Lanka Customs has launched the Customs Document Notification System (CDNS), a web-based service aimed at improving transparency, accessibility, and efficiency in the clearance process.
The platform allows Consignees and Declarants to track the real-time status of Customs declarations and cargo movements, providing greater visibility and accountability. Officials say the initiative is designed to empower stakeholders, enhance compliance through direct feedback, and ensure timely updates.
The launch marks the completion of Phase 1 of the Automated Risk Management System Project, part of Customs’ broader digital transformation. The CDNS, developed by Creative Web Technologies — selected through a competitive bid among eight local software developers — sets a new benchmark for trade facilitation in Sri Lanka.
Customs officials emphasised that CDNS is not merely a tracking tool but a transparency-focused platform to foster proactive engagement and strengthen trust between Customs and the trading community.
