March 19, Colombo (LNW): Transport Minister Bimal Rathnayake has assured Parliament that technical difficulties surrounding the fuel QR code system will be largely resolved by today, with a complete return to normalcy anticipated by tomorrow.
Addressing lawmakers, the Minister observed an unusual spike in fuel usage across several districts, with consumption in some areas nearly doubling typical levels. He suggested that this surge has placed added strain on both distribution networks and fuel station storage capacities.
Rathnayake explained that the majority of QR code access issues have arisen due to mismatched records—particularly among motorists using older vehicles registered under newly acquired phone numbers, as well as newer vehicles tied to outdated contact details. He indicated that corrective measures are already underway to rectify these discrepancies within hours.
In contrast, those whose vehicle and contact details are consistently matched—either both old or both new—have reportedly experienced no disruptions.
Providing further context, the Minister noted that the QR system initially recorded around seven million users in 2023, with projections indicating a modest rise to approximately 7.2 million this year. At present, about 5.5 million users are actively registered. He also revealed that authorities recently purged nearly 2.7 million obsolete entries from the database in a rapid clean-up operation lasting just two days, aimed at improving system efficiency.
Meanwhile, certain filling stations have reported sales volumes reaching up to two-and-a-half times their usual levels. Rathnayake cautioned that such demand could create temporary logistical challenges but urged the public to remain calm, stressing that supplies remain sufficient.
He added that while the QR system is capable of independently managing fuel distribution, the temporary introduction of an “odd-even” system has helped ease congestion and prevent excessive demand.
The Minister also clarified that motorists without number plates are not excluded from accessing fuel. They may present alternative documentation—such as a revenue licence, emission test certificate, vehicle registration book, or insurance papers—to verify their vehicle details.
Looking ahead, Rathnayake confirmed that once stability is restored, authorities will begin cracking down on any misuse or fraudulent practices linked to fuel distribution, ensuring stricter compliance moving forward.