March 19, Colombo (LNW): A significant update to the national fuel rationing system has been rolled out today (19), aimed at resolving long-standing technical hurdles for vehicle owners.
The Ministry of Digital Economy has introduced a streamlined “Override” facility designed specifically for drivers who found themselves locked out of the digital platform due to disconnected mobile numbers or previous owners failing to de-register their vehicles.
Previously, motorists who acquired second-hand cars or changed their personal phone contracts often faced a bureaucratic nightmare when attempting to update their records. The updated protocol effectively removes these administrative bottlenecks by allowing the current keeper to bypass old data.
By simply providing the vehicle’s registration plate and the unique chassis number for identity verification, users can now instantly nullify any legacy accounts linked to their asset.
Once this override is triggered, the system automatically wipes all historical data and previous privileges associated with the former mobile number, immediately activating a fresh profile for the current applicant.
This ensures that the rightful owner gains seamless access to their essential fuel QR codes without needing to track down previous proprietors or navigate complex manual resets.
Ministry officials noted that this digitised self-service approach is expected to significantly reduce the footfall at regional offices and provide a more user-friendly experience for the motoring public.