By: Isuru Parakrama
March 29, Colombo (LNW): Sri Lanka is preparing to phase out traditional paper train tickets as part of an ambitious plan to modernise its railway network with a fully digital ticketing system.
Deputy Minister of Transport and Highways, Prasanna Gunasena, announced that new electronic ticket validation devices have already begun appearing at selected stations, signalling the start of a broader technological upgrade. The initiative is intended to simplify travel for passengers while improving efficiency across the network.
According to officials, the new system will build upon existing online reservation services, allowing commuters to book, store, and present tickets digitally via mobile devices or smart cards. Authorities believe this shift will not only reduce queues at ticket counters but also curb ticket fraud and revenue leakages.
A pilot programme is set to commence in April along the Kelani Valley line, with initial implementation at stations including Narahenpita, Nugegoda, Makumbura, Homagama, and Padukka. During this phase, passengers will be able to test the new system while staff gather feedback to refine operations.
The government aims to complete the island-wide rollout before the end of the year, provided the pilot proves successful. Officials added that future enhancements could include real-time seat availability, integrated transport payments, and improved scheduling information, offering commuters a more seamless and modern travel experience.