By: Isuru Parakrama
Colombo (LNW): A number of incapacities are evident in accessing the new online system established for obtaining passports, and the failure to properly place the applicants’ fingerprints, the non-submission of adequate bio data, and the failure to comply with the procedure in submitting the relevant documents online are the most frequent among them, the Department of Immigration and Emigration said.
In the backdrop, only about 3,700 passports could be proceeded for issuance out of about 35,000 applications submitted online, lamented Controller of Immigration and Emigration Harsha Ilukpitiya.
The Dept, therefore, urged the public to contact the Dept itself or the nearest Divisional Secretariat to resolve any problems pertaining to the submission of applications and follow the correct procedure in applying for passports.
Anyone can visit the official website of the Department of Immigration and Emigration and follow the guidelines for submitting applications via the online system.
