By: Isuru Parakrama
December 01, Colombo (LNW): In an effort to ensure that consumers are not exploited during the upcoming festive season, the Consumer Affairs Authority (CAA) has announced a series of special raids targeting retail outlets across the country.
These inspections, which will take place from December 1 through to January 15, are aimed at safeguarding shoppers from fraudulent practices, substandard products, and price discrepancies.
The CAA has made it clear that a comprehensive programme will be carried out, with a particular focus on large retail chains, supermarkets, wholesale outlets, and warehouses in all districts.
The authority will be scrutinising these establishments to ensure that expired goods do not find their way onto shelves, potentially putting consumer health at risk.
Additionally, the CAA will be closely monitoring stores selling clothes, electronics, and other essential consumer goods, ensuring they adhere to all regulatory standards.
One of the main objectives of these raids is to ensure that businesses are operating transparently and fairly. The CAA has emphasised that retailers must issue proper invoices for all transactions, with goods sold at clearly displayed prices that correspond to the advertised rates.
Special attention will be given to verifying that prices are consistent and that consumers are not being overcharged.
In addition to the larger retail outlets, mobile vendors and smaller stores hosting seasonal sales will also be subject to close scrutiny.
With the festive period bringing an influx of promotions and offers, the CAA aims to prevent any form of malpractice, ensuring that seasonal discounts and deals are legitimate and properly executed.
Of particular concern to the CAA is the potential for expired or tampered goods entering the market. With many products having a short shelf-life, the authority has warned that it will pay extra attention to wholesale outlets and warehouses that have been previously raided, ensuring they remain compliant with all regulations.
The CAA’s inspections are aimed at preventing expired goods from being circulated, as well as tackling any misleading product labelling or altered expiry dates.
Consumers are being urged to report any suspicious activity or unfair practices they may encounter during the festive shopping season. The CAA has made its hotline – 1977 – available for any complaints or concerns, reassuring the public that all reports will be treated with the utmost seriousness.
