Labour Ministry Launches WhatsApp Helpline for Enhanced Public Service

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The Ministry of Labour has introduced a dedicated WhatsApp number, 0707-227877, to streamline its services and provide the public with a direct communication channel for submitting requests.

This initiative aims to improve the efficiency of the Ministry’s operations and expedite the delivery of assistance and interventions. By leveraging the accessibility of WhatsApp, the Ministry and the Labour Department intend to address employment-related concerns swiftly and effectively.

A primary focus of the helpline is to address the employment issues faced by private and semi-government employees, ensuring that their concerns are resolved promptly and efficiently.

The new service reflects the Ministry’s commitment to leveraging technology to enhance public service delivery and foster greater engagement with the community.

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