Tuesday, January 14, 2025
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TRCSL assures public no increase in mobile phone package prices amid false reports

By: Isuru Parakrama

January 14, Colombo (LNW): The Telecommunication Regulatory Commission of Sri Lanka (TRCSL) has clarified that no mobile service provider has been granted permission to raise the prices of their phone packages.

In response to recent media reports, including those circulating on social platforms, the Commission has firmly denied any changes to the cost of mobile services.

Indrajith Handapangoda, Director of the TRCSL, explained that should any mobile operator attempt to implement an unauthorised price hike, the Commission would take immediate and decisive action, including the potential revocation of licences.

If any such price adjustments occur, the Commission will not hesitate to revoke the licences of the companies involved and take legal steps in accordance with the TRCSL Act,” Handapangoda warned.

He further urged all consumers to report any instances where they experience an increase in the price of mobile packages.

We encourage the public to come forward and provide us with details of any price hikes they may encounter. This will help us investigate and ensure that companies are adhering to the regulations,” the TRCSL Director stated.

Addressing the widespread misinformation, he assured that there was no substance to the claims being shared through various media channels.

After conducting inquiries with all registered mobile service providers, the Commission has received written confirmation from each company stating that no price increases have been implemented.

Handapangoda also cautioned the public not to fall for misleading information. “We strongly advise consumers not to be misled by false claims circulating in the media. These are baseless rumours with no factual basis,” he emphasised.

In response to the media outlets involved in spreading these unverified reports, Handapangoda confirmed that the Commission is taking steps to pursue legal action within the existing framework against journalists and media organisations responsible for disseminating falsehoods.

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