A high-level discussion aimed at accelerating the implementation of the Sri Lanka Customs Paperless Document Processing Programme was held at the Presidential Secretariat under the patronage of Secretary to the President Dr. Nandika Sanath Kumanayake.
According to the President’s Media Division (PMD), the meeting brought together representatives of the Sri Lanka Chamber of Commerce, customs clearing agents’ associations, Sri Lanka Customs officials, and other key stakeholders.
The discussion focused on encouraging importers, exporters, and customs clearing agents to submit customs declarations and supporting documents electronically, eliminating the need for paper-based documentation and improving efficiency in customs procedures.
Addressing the gathering, Dr. Kumanayake stated that Sri Lanka Customs has already completed the necessary technical preparations to facilitate the online submission of customs declarations and related documents.
He noted that businesses no longer need to submit documents in printed form and emphasized that all customs declarations and supporting documentation should be submitted exclusively through the electronic paperless system in the future.
Representatives of the Sri Lanka Chamber of Commerce pledged their full support for the initiative and said they would work with the Presidential Secretariat to conduct awareness programmes among their members to ensure the successful rollout of the system.
Customs clearing agents also expressed support for the programme. While acknowledging concerns among some members regarding potential job losses, they noted that the digital transformation would ultimately enhance professionalism and improve the efficiency of their services.
The meeting also highlighted that the use of Digital Signatures will be mandatory for the electronic submission of customs declarations and related documents.
These Digital Signatures are issued by LankaSign, and all importers, exporters, and customs clearing agents will be required to obtain one before using the paperless system.
Representatives from LankaSign conducted a special awareness session during the meeting to explain the registration process and operational requirements of the new digital platform.
The initiative forms part of the Government’s broader efforts to modernize public services, streamline trade facilitation processes, and promote digital transformation within State institutions.