Colombo (LNW): The Ceylon Electricity Board (CEB) responded to recent reports regarding the issuance of Red notices to more than 5 million consumers.
The CEB clarified that the disconnection rate observed this year is within normal parameters when compared to pre-Covid years.
In an official statement, the CEB assured that the reported disconnections are routine for the current year.
According to the CEB, consumers are typically required to settle their electricity bills within one month of consumption, and the majority of consumers adhere to this timeline.
The board explained that a red bill is typically issued after one month, with an additional grace period of 10 days provided. Following this period, consumers are duly informed about the potential disconnection of electricity services.
In the first 10 months of the current year, the CEB disclosed that 544,488 disconnections and subsequent power reconnections have taken place.