Labour Ministry advances digital transformation to improve public services

Date:

March 28, Colombo (LNW): A high-level discussion was convened in Colombo today to accelerate the digitisation of the Labour Ministry, aiming to enhance efficiency and accessibility in public service delivery.

The meeting was chaired by Minister Dr Anil Jayantha Fernando, alongside Deputy Minister Mahinda Jayasinghe and Deputy Minister of Digital Economy Eranga Weeraratne.

Officials and technology experts engaged in deliberations on the practical implementation of the digitisation initiative.

Key areas of focus included reducing bureaucratic delays, optimising online service availability, and integrating digital solutions to improve responsiveness to public needs.

Discussions also emphasised the importance of creating a unified digital platform to streamline operations between the Department of Labour, the Central Bank, and the Employees’ Provident Fund, ensuring seamless service delivery.

The initiative is expected to modernise the Ministry’s operations, minimising the need for physical visits and paperwork, thereby offering citizens a more efficient and transparent system to access essential services.

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