October 21, Colombo (LNW): Digital services provided by numerous state institutions in Sri Lanka have returned to normal following a technical failure that disrupted access for over a week.
According to the Information and Communication Technology Agency (ICTA), the issues affecting the Lanka Government Cloud (LGC) infrastructure have now been fully addressed, and all systems are functioning reliably.
The LGC, which forms the backbone of the government’s online operations, encountered a significant malfunction that led to interruptions across a wide range of digital platforms. As a result, citizens faced difficulties accessing various public services, including administrative, regulatory, and information portals.
The disruption impacted approximately 34 government departments and institutions, affecting services that are increasingly relied upon for day-to-day transactions.
A spokesperson for the ICTA confirmed today (21) that the necessary technical rectifications had been completed and that the cloud system’s stability had been verified. Measures have been implemented to prevent similar incidents in future, while affected services are being restored in stages to ensure consistency and performance.
Authorities acknowledged the inconvenience caused to the public and have assured that contingency plans are being developed to improve response times and system resilience.
